“Measuring IT service management performance: a model development
| Main Authors: | , , , |
|---|---|
| Format: | Book Chapter |
| Published: |
IGI Global
2012
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| Online Access: | https://books.google.com.au/books?hl=en&lr=&id=VymBHNbbPe8C&oi=fnd&pg=PA102&dq=%E2%80%9CMeasuring+IT+service+management+performance:+a+model+development&ots=4u5PY9Dr9D&sig=sSz10VgtLI1IBJ6vsA2ZPG8hRR0#v=onepage&q=%E2%80%9CMeasuring%20IT%20service%20managem http://hdl.handle.net/20.500.11937/28452 |
| _version_ | 1848752540955443200 |
|---|---|
| author | Gacenga, F. Cater-Steel, A. Toleman, M. Tan, Wui-Gee |
| author_facet | Gacenga, F. Cater-Steel, A. Toleman, M. Tan, Wui-Gee |
| author_sort | Gacenga, F. |
| building | Curtin Institutional Repository |
| collection | Online Access |
| first_indexed | 2025-11-14T08:10:15Z |
| format | Book Chapter |
| id | curtin-20.500.11937-28452 |
| institution | Curtin University Malaysia |
| institution_category | Local University |
| last_indexed | 2025-11-14T08:10:15Z |
| publishDate | 2012 |
| publisher | IGI Global |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | curtin-20.500.11937-284522018-12-14T00:59:26Z “Measuring IT service management performance: a model development Gacenga, F. Cater-Steel, A. Toleman, M. Tan, Wui-Gee 2012 Book Chapter http://hdl.handle.net/20.500.11937/28452 https://books.google.com.au/books?hl=en&lr=&id=VymBHNbbPe8C&oi=fnd&pg=PA102&dq=%E2%80%9CMeasuring+IT+service+management+performance:+a+model+development&ots=4u5PY9Dr9D&sig=sSz10VgtLI1IBJ6vsA2ZPG8hRR0#v=onepage&q=%E2%80%9CMeasuring%20IT%20service%20managem IGI Global restricted |
| spellingShingle | Gacenga, F. Cater-Steel, A. Toleman, M. Tan, Wui-Gee “Measuring IT service management performance: a model development |
| title | “Measuring IT service management performance: a model development |
| title_full | “Measuring IT service management performance: a model development |
| title_fullStr | “Measuring IT service management performance: a model development |
| title_full_unstemmed | “Measuring IT service management performance: a model development |
| title_short | “Measuring IT service management performance: a model development |
| title_sort | “measuring it service management performance: a model development |
| url | https://books.google.com.au/books?hl=en&lr=&id=VymBHNbbPe8C&oi=fnd&pg=PA102&dq=%E2%80%9CMeasuring+IT+service+management+performance:+a+model+development&ots=4u5PY9Dr9D&sig=sSz10VgtLI1IBJ6vsA2ZPG8hRR0#v=onepage&q=%E2%80%9CMeasuring%20IT%20service%20managem http://hdl.handle.net/20.500.11937/28452 |