Measurement of performance at institutions of higher learning: the balanced scorecard approach

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Measurement of performance at institutions of higher learning: the balanced scorecard approach

Organisations have to confront with new developments brought about by the shift of industrial age competition to information age competition. As a result of this, certain assumptions with regard to the running and measurement of organisational performance have become obsolete. Information becomes es...

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Bibliographic Details
Main Authors:	Krishnan, Anbalagan, Chan, Kwok, Jayaprakash, Jeya, Shaikh, Junaid, Md Isa, A.
Format:	Journal Article
Published:	Inderscience Publishers 2008
Online Access:	http://hdl.handle.net/20.500.11937/27611

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