Improving quality in design-focused services
This paper reports research investigating quality improvement in design services. It explores issues relating to the complex environment in which design services operate, and reviews quality improvement in this area in terms of the strong critiques of quality improvement methods from the Systems f...
| Main Author: | |
|---|---|
| Format: | Conference Paper |
| Published: |
IADE/UNIDCOM
2005
|
| Subjects: | |
| Online Access: | http://www.love.com.au/PublicationsTLminisite/2005/quality_des_services.htm http://hdl.handle.net/20.500.11937/27319 |
| _version_ | 1848752230435389440 |
|---|---|
| author | Love, Terence |
| author_facet | Love, Terence |
| author_sort | Love, Terence |
| building | Curtin Institutional Repository |
| collection | Online Access |
| description | This paper reports research investigating quality improvement in design services. It explores issues relating to the complex environment in which design services operate, and reviews quality improvement in this area in terms of the strong critiques of quality improvement methods from the Systems fields in which many quality-based methods originated. The paper concludes with suggestions for approaches to improving quality in design services that are systemically appropriate. |
| first_indexed | 2025-11-14T08:05:19Z |
| format | Conference Paper |
| id | curtin-20.500.11937-27319 |
| institution | Curtin University Malaysia |
| institution_category | Local University |
| last_indexed | 2025-11-14T08:05:19Z |
| publishDate | 2005 |
| publisher | IADE/UNIDCOM |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | curtin-20.500.11937-273192017-01-30T12:58:14Z Improving quality in design-focused services Love, Terence system dynamics quality improvement design services constituent orientation methodology This paper reports research investigating quality improvement in design services. It explores issues relating to the complex environment in which design services operate, and reviews quality improvement in this area in terms of the strong critiques of quality improvement methods from the Systems fields in which many quality-based methods originated. The paper concludes with suggestions for approaches to improving quality in design services that are systemically appropriate. 2005 Conference Paper http://hdl.handle.net/20.500.11937/27319 http://www.love.com.au/PublicationsTLminisite/2005/quality_des_services.htm IADE/UNIDCOM restricted |
| spellingShingle | system dynamics quality improvement design services constituent orientation methodology Love, Terence Improving quality in design-focused services |
| title | Improving quality in design-focused services |
| title_full | Improving quality in design-focused services |
| title_fullStr | Improving quality in design-focused services |
| title_full_unstemmed | Improving quality in design-focused services |
| title_short | Improving quality in design-focused services |
| title_sort | improving quality in design-focused services |
| topic | system dynamics quality improvement design services constituent orientation methodology |
| url | http://www.love.com.au/PublicationsTLminisite/2005/quality_des_services.htm http://hdl.handle.net/20.500.11937/27319 |