APA (7th ed.) Citation

Love, T. (2005). Improving quality in design-focused services. IADE/UNIDCOM.

Chicago Style (17th ed.) Citation

Love, Terence. Improving Quality in Design-focused Services. IADE/UNIDCOM, 2005.

MLA (9th ed.) Citation

Love, Terence. Improving Quality in Design-focused Services. IADE/UNIDCOM, 2005.

Warning: These citations may not always be 100% accurate.