APA (7th ed.) Citation

Ramaseshan, B., Kingshott, R., & Stein, A. (2015). Firm Self-Service Technology Readiness. Emerald Group Publishing.

Chicago Style (17th ed.) Citation

Ramaseshan, Balasubramani, Russel Kingshott, and A. Stein. Firm Self-Service Technology Readiness. Emerald Group Publishing, 2015.

MLA (9th ed.) Citation

Ramaseshan, Balasubramani, et al. Firm Self-Service Technology Readiness. Emerald Group Publishing, 2015.