Designing an effective EDRMS based on Alter's Service Work System model

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Designing an effective EDRMS based on Alter's Service Work System model

Purpose: The purpose of the paper is to develop a framework for electronic document and records management systems (EDRMS) as a Service Work System. This enhanced overview of EDRMS support strategies suggests that the increasing shift in recordkeeping responsibilities to users requires greater consi...

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Bibliographic Details
Main Authors:	Goldschmidt, P., Joseph, Pauline, Debowski, S.
Format:	Journal Article
Published:	Emerald Group Publishing Limited 2012
Subjects:	international standards service work systems information operations systems approach records management profession records management as a service
Online Access:	http://hdl.handle.net/20.500.11937/2694

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