Designing an effective EDRMS based on Alter's Service Work System model

Purpose: The purpose of the paper is to develop a framework for electronic document and records management systems (EDRMS) as a Service Work System. This enhanced overview of EDRMS support strategies suggests that the increasing shift in recordkeeping responsibilities to users requires greater consi...

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Bibliographic Details
Main Authors: Goldschmidt, P., Joseph, Pauline, Debowski, S.
Format: Journal Article
Published: Emerald Group Publishing Limited 2012
Subjects:
Online Access:http://hdl.handle.net/20.500.11937/2694