APA (7th ed.) Citation

Feng, M., Terziovski, M., & Samson, D. (2008). Relationship of ISO 9001: 2000 quality system certification with operational and businessperformance: A survey in Australia and New Zealand-based manufacturing and service companies. Emerald Group Publishing Limited.

Chicago Style (17th ed.) Citation

Feng, M., Milé Terziovski, and D. Samson. Relationship of ISO 9001: 2000 Quality System Certification with Operational and Businessperformance: A Survey in Australia and New Zealand-based Manufacturing and Service Companies. Emerald Group Publishing Limited, 2008.

MLA (9th ed.) Citation

Feng, M., et al. Relationship of ISO 9001: 2000 Quality System Certification with Operational and Businessperformance: A Survey in Australia and New Zealand-based Manufacturing and Service Companies. Emerald Group Publishing Limited, 2008.