The Make-Over of the Travel Agent: Responding to the New Information Technology Environment

QR Code

The Make-Over of the Travel Agent: Responding to the New Information Technology Environment

The travel and tourism industry is contributing to economic growth all around the world: globally the industry is recognised as having enormous potential. Relying as it does on the flow of information, travel and tourism is fundamentally affected by changes in information technology (IT). Recent IT...

Full description

Bibliographic Details
Main Author:	Soontiens, Werner
Format:	Working Paper
Published:	2001
Online Access:	http://hdl.handle.net/20.500.11937/26181

Similar Items

Offshore program delivery in a challenging environment: Comparing values of the 'same' students in 'different' locations
by: Soontiens, Werner
Published: (2005)

An agent based green decision making model for sustainable information technology governance
by: Anthony Jnr, Bokolo, et al.
Published: (2017)

The influences of family needs in travel decision making over family life cycles
by: Fatin, Norain Osman, et al.
Published: (2015)

Higher Degree Research at Australian Universities: Responding to Diversity in Engineering and Information Technology
by: Shamim, S., et al.
Published: (2012)

Reputation and information drivers in student recruitment: comparing South African, Singaporean and Malaysian tertiary education
by: De Jager, J., et al.
Published: (2010)

Value Systems and Applications: A Comparative Study of Chinese youth in Kunming and the youth in Hong Kong
by: Soontiens, Werner
Published: (2012)

Student Diversity and Service Provision: The Realities of Professional Skill Integration
by: Soontiens, Werner
Published: (2003)

'Chinese' values in Singapore and Malaysia: an outsider perspective
by: Soontiens, Werner
Published: (2011)

Travel agents as facilitators or inhibiotrs of travel: perceptions of people with disabilities
by: Mckercher, B., et al.
Published: (2003)

The Development of Independent Travel in China in the Future and Travel Agents’ Coping Strategies
by: Pan, Yulu
Published: (2010)

Structuring informal orientation of branch campus university academics – creating tools and opportunities to link semi-formal induction to ad hoc peer guidance
by: Soontiens, Werner, et al.
Published: (2013)

Traveller decision making: The experientialist stance
by: Martin, D., et al.
Published: (2011)

Stakeholder informed non-traditional student induction: a balanced approach
by: Soontiens, Werner, et al.
Published: (2016)

Australian mining performance during the global financial crisis: the case of share value and production for Rio Tinto
by: Soontiens, Werner, et al.
Published: (2010)

The Nature and role of FDI in Asia: a snapshot of Thailand
by: Haemputchayakul, S., et al.
Published: (2002)

The impact of travel blog and vlog on travel decision making among university students
by: Mohd Zamri, Nur Fatihah, et al.
Published: (2019)

How do inpatient psychiatric nurses make sense of and respond to behaviours in dementia?
by: Fatania, Vidya
Published: (2017)

Liability in Air Travel for Real Estate Agents
by: Carew-Reid, Anne
Published: (2000)

Responsible Research and Innovation: responding to the new research agenda
by: Pearce, Warren, et al.
Published: (2014)

Using student feedback to inform continuous improvement of an articulation academic induction program - A narrative of the CBS story
by: Ang, Grace, et al.
Published: (2011)

Travelers’ information search behavior.
by: Gursoy, D, et al.
Published: (2008)

The authors respond
by: Fary, Robyn, et al.
Published: (2015)

Managing women's post retirement career in law enforcement organisations: Lessons from developed nations for emerging economies
by: Anthony, Mary *, et al.
Published: (2018)

Reflections on western values in South Africa: contextualising local beliefs
by: Soontiens, Werner, et al.
Published: (2008)

Academic and image aspects in international teriary education: measuring service delivery in a Malaysian case
by: Soontiens, Werner, et al.
Published: (2008)

Personality traits and franchisee performance: the development of a conceptual link
by: Soontiens, Werner, et al.
Published: (2008)

Regionalisation potential for human resource management in south - east Asia
by: Soontiens, Werner, et al.
Published: (2009)

A framework of foreign investment in China: a Western Australian perspective
by: Soontiens, Werner, et al.
Published: (2009)

Managing Quality Assurance in the Delivery of Business Education Internationally: An Australian perspective
by: Pedigo, Kerry, et al.
Published: (2013)

Transnational Education: An Australian Approach to Assuring Quality and Engaging Offshore Staff
by: Soontiens, Werner, et al.
Published: (2013)

Personality traits of franchisees - McDonald's restaurants in Australia
by: Soontiens, Werner, et al.
Published: (2009)

Managing the online learning revolution in an MBA course:quality assurance through strategic development
by: Ladyshewsky, Richard, et al.
Published: (2013)

The image and academic expectations of South African and Malaysian university students
by: Jager, J., et al.
Published: (2009)

The effect of franchisee demographics and location on franchisee performance
by: Soontiens, Werner, et al.
Published: (2010)

Internationalisation and Country Image "Being German" in Western Australia
by: Schulz, P., et al.
Published: (2004)

Offshoring of higher education services in strategic nets: A dynamic capabilities perspective
by: Butler, Bella, et al.
Published: (2014)

A systematic approach to engagement and quality assurance in transnational education: an Australian university case study
by: Pedigo, Kerry, et al.
Published: (2012)

Critical times: How has ecological research responded over the past 35 years?
by: Majer, Jonathan
Published: (2012)

Respondents versus informants method of data collection: implication for business research
by: Hassan, Arif, et al.
Published: (2014)

Respondents versus Informants Method of Data Collection: Implications for Survey Research
by: Hassan, Arif
Published: (2012)