The Make-Over of the Travel Agent: Responding to the New Information Technology Environment

The travel and tourism industry is contributing to economic growth all around the world: globally the industry is recognised as having enormous potential. Relying as it does on the flow of information, travel and tourism is fundamentally affected by changes in information technology (IT). Recent IT...

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Bibliographic Details
Main Author: Soontiens, Werner
Format: Working Paper
Published: 2001
Online Access:http://hdl.handle.net/20.500.11937/26181