APA (7th ed.) Citation

Evanschitzky, H., Backhaus, C., Woisetschläger, D., Hartleb, V., & Tojib, D. (2009). Conceptualizing relationships quality in franchise systems: Dimensions and measures. Australian and New Zealand Marketing Academy.

Chicago Style (17th ed.) Citation

Evanschitzky, H., C. Backhaus, D. Woisetschläger, Vivian Hartleb, and Dewi Tojib. Conceptualizing Relationships Quality in Franchise Systems: Dimensions and Measures. Australian and New Zealand Marketing Academy, 2009.

MLA (9th ed.) Citation

Evanschitzky, H., et al. Conceptualizing Relationships Quality in Franchise Systems: Dimensions and Measures. Australian and New Zealand Marketing Academy, 2009.