User difficulties working with a business classification scheme: a case study

Purpose – The purpose of this paper is to provide a unique perspective into user difficulties working with the functional business classification scheme (BCS) to register, search and retrieve corporate information at the Western Australia Police (WA Police). Design/methodology/approach – This paper...

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Bibliographic Details
Main Authors: Ifould, P., Joseph, Pauline
Format: Journal Article
Published: Emerald Group Publishing Limited 2016
Online Access:http://hdl.handle.net/20.500.11937/24553