A public sector case study on evaluating and managing the benefits of IS/IT

The issue of expected and actual benefits realised from IS/IT investments has generated a significant amount of debate in the IS/IT literature amongst the researchers, academics, and practitioners. As part of a research program one survey and two in-depth case studies of these practices and processe...

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Bibliographic Details
Main Authors: Lin, Chad, Pervan, Graham, McDermid, Donald
Other Authors: Takao Terano
Format: Conference Paper
Published: The Japan Society for Management Information (JASMIN) 2002
Subjects:
Online Access:http://hdl.handle.net/20.500.11937/24476