Trustworthiness measurement methodology (TMM) for assessment purposes
Quality assessment process is a very complex process. At the same time quality assessment is very vital and crucial for many business processes. In this paper we propose and explain trustworthiness measurement methodology, which is a generic method which can be used to determine the quality of servi...
| Main Authors: | , , |
|---|---|
| Format: | Conference Paper |
| Published: |
IEEE
2007
|
| Online Access: | http://hdl.handle.net/20.500.11937/24405 |