APA (7th ed.) Citation

Xavier, P., & Kallinikios, J. (2011). Behavioural economics and customer complaints in the communications sector. Communication Economics and Electronic Markets Research Centre.

Chicago Style (17th ed.) Citation

Xavier, Patrick, and J. Kallinikios. Behavioural Economics and Customer Complaints in the Communications Sector. Communication Economics and Electronic Markets Research Centre, 2011.

MLA (9th ed.) Citation

Xavier, Patrick, and J. Kallinikios. Behavioural Economics and Customer Complaints in the Communications Sector. Communication Economics and Electronic Markets Research Centre, 2011.

Warning: These citations may not always be 100% accurate.