Generational differences: An examination of work values and generational gaps in the hospitality workforce

The purpose of this study is to identify generational differences and similarities among hospitality employees and managers in order to develop leadership strategies and management styles that can be utilized to increase employee morale and productivity while enhancing recruitment and retention rate...

Full description

Bibliographic Details
Main Authors: Gursoy, D, Maier, T., Chi, C.
Format: Journal Article
Published: Pergamon 2008
Online Access:http://hdl.handle.net/20.500.11937/22102