APA (7th ed.) Citation

Stein, A., & Ramaseshan, B. (2015). Customer Referral Behavior: Do Switchers and Stayers Differ? Sage Publications.

Chicago Style (17th ed.) Citation

Stein, A., and Balasubramani Ramaseshan. Customer Referral Behavior: Do Switchers and Stayers Differ? Sage Publications, 2015.

MLA (9th ed.) Citation

Stein, A., and Balasubramani Ramaseshan. Customer Referral Behavior: Do Switchers and Stayers Differ? Sage Publications, 2015.

Warning: These citations may not always be 100% accurate.