APA (7th ed.) Citation

Faed, A., Radmand, P., Talevski, A., & Xhafa, F. (2010). The Critical Success Factors for Implementation of CRM and Knowledge Management in a Work Setting. IEEE Computer Society.

Chicago Style (17th ed.) Citation

Faed, Alireza, Pedram Radmand, Alex Talevski, and Fatos Xhafa. The Critical Success Factors for Implementation of CRM and Knowledge Management in a Work Setting. IEEE Computer Society, 2010.

MLA (9th ed.) Citation

Faed, Alireza, et al. The Critical Success Factors for Implementation of CRM and Knowledge Management in a Work Setting. IEEE Computer Society, 2010.