The impact of employee perceptions of training on organizational commitment and turnover intentions: a study of multinationals in the Chinese service sector

This study examines the impact of employee perceptions of training on organizationalcommitment, and the latter’s relationship with turnover intentions. Structured equationmodelling is conducted on survey data from 437 Chinese employees of fivemultinational enterprises operating in the Chinese servic...

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Main Authors: Newman, A., Thanacoody, R., Hui, Wendy
Format: Journal Article
Published: Routledge 2011
Subjects:
Online Access:http://www.tandfonline.com/doi/pdf/10.1080/09585192.2011.565667
http://hdl.handle.net/20.500.11937/19176
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author Newman, A.
Thanacoody, R.
Hui, Wendy
author_facet Newman, A.
Thanacoody, R.
Hui, Wendy
author_sort Newman, A.
building Curtin Institutional Repository
collection Online Access
description This study examines the impact of employee perceptions of training on organizationalcommitment, and the latter’s relationship with turnover intentions. Structured equationmodelling is conducted on survey data from 437 Chinese employees of fivemultinational enterprises operating in the Chinese service sector. The results of thesurvey are consistent with social exchange theory. They highlight the importance oftraining as a tool to enhance the affective organizational commitment of employees,and reduce turnover. The findings differ from that of previous studies in non-Chinesesettings. No evidence was found to indicate that motivation to learn and the perceivedbenefits of training impact on the organizational commitment of employees. This maybe explained by three factors: the involuntary nature of employee training, the limitedcareer development opportunities on offer to local employees of multinationalenterprises and the difficulty employees face in applying learnt skills given culturaldifferences. The implications for research and practice are discussed.
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publishDate 2011
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spelling curtin-20.500.11937-191762019-02-19T04:26:27Z The impact of employee perceptions of training on organizational commitment and turnover intentions: a study of multinationals in the Chinese service sector Newman, A. Thanacoody, R. Hui, Wendy training - turnover intentions organizational commitment multinational enterprises China This study examines the impact of employee perceptions of training on organizationalcommitment, and the latter’s relationship with turnover intentions. Structured equationmodelling is conducted on survey data from 437 Chinese employees of fivemultinational enterprises operating in the Chinese service sector. The results of thesurvey are consistent with social exchange theory. They highlight the importance oftraining as a tool to enhance the affective organizational commitment of employees,and reduce turnover. The findings differ from that of previous studies in non-Chinesesettings. No evidence was found to indicate that motivation to learn and the perceivedbenefits of training impact on the organizational commitment of employees. This maybe explained by three factors: the involuntary nature of employee training, the limitedcareer development opportunities on offer to local employees of multinationalenterprises and the difficulty employees face in applying learnt skills given culturaldifferences. The implications for research and practice are discussed. 2011 Journal Article http://hdl.handle.net/20.500.11937/19176 http://www.tandfonline.com/doi/pdf/10.1080/09585192.2011.565667 Routledge restricted
spellingShingle training
- turnover intentions
organizational commitment
multinational enterprises
China
Newman, A.
Thanacoody, R.
Hui, Wendy
The impact of employee perceptions of training on organizational commitment and turnover intentions: a study of multinationals in the Chinese service sector
title The impact of employee perceptions of training on organizational commitment and turnover intentions: a study of multinationals in the Chinese service sector
title_full The impact of employee perceptions of training on organizational commitment and turnover intentions: a study of multinationals in the Chinese service sector
title_fullStr The impact of employee perceptions of training on organizational commitment and turnover intentions: a study of multinationals in the Chinese service sector
title_full_unstemmed The impact of employee perceptions of training on organizational commitment and turnover intentions: a study of multinationals in the Chinese service sector
title_short The impact of employee perceptions of training on organizational commitment and turnover intentions: a study of multinationals in the Chinese service sector
title_sort impact of employee perceptions of training on organizational commitment and turnover intentions: a study of multinationals in the chinese service sector
topic training
- turnover intentions
organizational commitment
multinational enterprises
China
url http://www.tandfonline.com/doi/pdf/10.1080/09585192.2011.565667
http://hdl.handle.net/20.500.11937/19176