A method for service quality assessment in a service ecosystem

the increasing proliferation of independent application service providers is making traditional IT infrastructure insufficient when dealing with new issues that appear in a dynamic outsourcing business model. Quality of Service (QoS) gradually becomes an essential benchmark to differentiate diverse...

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Bibliographic Details
Main Authors: Chen, Wu, Chang, Elizabeth
Format: Conference Paper
Published: IEEE 2007
Online Access:http://hdl.handle.net/20.500.11937/16164