An examination of customer perceptions of effectiveness and standards in essential functions and services delivery in rural communities
In this study, customers/consumers, representatives of public sector provider organizations, and elected policy makers conveyed their perceptions of factors influencing essential functions and services delivery in selected Western Australian rural communities. The research was exploratory in approac...
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| Format: | Thesis |
| Language: | English |
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Curtin University
2014
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| Online Access: | http://hdl.handle.net/20.500.11937/1601 |