An examination of customer perceptions of effectiveness and standards in essential functions and services delivery in rural communities

In this study, customers/consumers, representatives of public sector provider organizations, and elected policy makers conveyed their perceptions of factors influencing essential functions and services delivery in selected Western Australian rural communities. The research was exploratory in approac...

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Bibliographic Details
Main Author: Ripepi, Giuseppe Mario
Format: Thesis
Language:English
Published: Curtin University 2014
Online Access:http://hdl.handle.net/20.500.11937/1601