APA (7th ed.) Citation

Lin, C., & Ordóñez de Pablos, P. (2012). Key Issues in the Implementation of Electronic Customer Relationship Management in the Australian Hospitality and Tourism Sector. Business Science Reference, IGI Global.

Chicago Style (17th ed.) Citation

Lin, Chad, and P. Ordóñez de Pablos. Key Issues in the Implementation of Electronic Customer Relationship Management in the Australian Hospitality and Tourism Sector. Business Science Reference, IGI Global, 2012.

MLA (9th ed.) Citation

Lin, Chad, and P. Ordóñez de Pablos. Key Issues in the Implementation of Electronic Customer Relationship Management in the Australian Hospitality and Tourism Sector. Business Science Reference, IGI Global, 2012.