Expecting The Unexpected: Crisis Communication Preparedness In The Tourism Industry

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Expecting The Unexpected: Crisis Communication Preparedness In The Tourism Industry

Tourism is an industry highly susceptible to man-made and natural crises. Tourism operators may need to be well prepared to meet a crisis. However, are adequate contingency plans in place? Academic literature is fragmented across at least three major disciplines: strategic management; public relatio...

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Bibliographic Details
Main Authors:	Kerlin, Karen, De Bussy, Nigel
Format:	Journal Article
Published:	Deakin University Australia 2006
Subjects:	Tourism Strategic Management Crises Public Relations Communication
Online Access:	http://hdl.handle.net/20.500.11937/14612

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