APA (7th ed.) Citation

Ouschan, R., Sweeney, J., & Johnson, L. (2006). Customer empowerment and relationship outcomes in healthcare consultations. Emerald Group Publishing Limited.

Chicago Style (17th ed.) Citation

Ouschan, Robyn, Jillian Sweeney, and L. Johnson. Customer Empowerment and Relationship Outcomes in Healthcare Consultations. Emerald Group Publishing Limited, 2006.

MLA (9th ed.) Citation

Ouschan, Robyn, et al. Customer Empowerment and Relationship Outcomes in Healthcare Consultations. Emerald Group Publishing Limited, 2006.