Single or Multiple Organizational Identities: The Management Consultant’s Dilemma

In this article, we examine the signals consulting firms send to clients and the public through the identities they publish on their websites. The paper begins with a review of academic and practitioner literature on consulting identities and typologies. The literature review leads us to conclude th...

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Main Authors: Chelliah, J., D'Netto, Brian, Georges, S.
Format: Journal Article
Published: Tennessee State University College of Business 2015
Subjects:
Online Access:http://hdl.handle.net/20.500.11937/13956
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author Chelliah, J.
D'Netto, Brian
Georges, S.
author_facet Chelliah, J.
D'Netto, Brian
Georges, S.
author_sort Chelliah, J.
building Curtin Institutional Repository
collection Online Access
description In this article, we examine the signals consulting firms send to clients and the public through the identities they publish on their websites. The paper begins with a review of academic and practitioner literature on consulting identities and typologies. The literature review leads us to conclude that the consultant cannot be conceptualized by a single definable construct but rather by multiple typologies. To demonstrate this we establish a theoretically informed framework summarizing the main consulting identities from extant literature. The framework is then applied to a sample of 50 consulting organizations currently operating in Australia. Through the application of this framework, the identity of the consulting firms are seen to be multiple and sometimes contradictory in nature. Finally, we discuss the possible strategic implications of identity multiplicity, correlating identity with legitimacy and impression management techniques.
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publishDate 2015
publisher Tennessee State University College of Business
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spelling curtin-20.500.11937-139562017-09-13T15:01:03Z Single or Multiple Organizational Identities: The Management Consultant’s Dilemma Chelliah, J. D'Netto, Brian Georges, S. management consultant typologies content analysis social constructivist ontology consulting strategies organizational identity In this article, we examine the signals consulting firms send to clients and the public through the identities they publish on their websites. The paper begins with a review of academic and practitioner literature on consulting identities and typologies. The literature review leads us to conclude that the consultant cannot be conceptualized by a single definable construct but rather by multiple typologies. To demonstrate this we establish a theoretically informed framework summarizing the main consulting identities from extant literature. The framework is then applied to a sample of 50 consulting organizations currently operating in Australia. Through the application of this framework, the identity of the consulting firms are seen to be multiple and sometimes contradictory in nature. Finally, we discuss the possible strategic implications of identity multiplicity, correlating identity with legitimacy and impression management techniques. 2015 Journal Article http://hdl.handle.net/20.500.11937/13956 10.1353/jda.2015.0073 Tennessee State University College of Business restricted
spellingShingle management consultant typologies
content analysis
social constructivist ontology
consulting strategies
organizational identity
Chelliah, J.
D'Netto, Brian
Georges, S.
Single or Multiple Organizational Identities: The Management Consultant’s Dilemma
title Single or Multiple Organizational Identities: The Management Consultant’s Dilemma
title_full Single or Multiple Organizational Identities: The Management Consultant’s Dilemma
title_fullStr Single or Multiple Organizational Identities: The Management Consultant’s Dilemma
title_full_unstemmed Single or Multiple Organizational Identities: The Management Consultant’s Dilemma
title_short Single or Multiple Organizational Identities: The Management Consultant’s Dilemma
title_sort single or multiple organizational identities: the management consultant’s dilemma
topic management consultant typologies
content analysis
social constructivist ontology
consulting strategies
organizational identity
url http://hdl.handle.net/20.500.11937/13956