Vignettes in the two-step arrival of the internet of things and its reshaping of marketing management’s service-dominant logic

This commentary offers vignettes on the introductions of the ‘internet of things’ (IoT) and their impacts on revising the service-dominant (S-D) logic paradigm in marketing. Except smart phones, most consumer households are not participating now in the IoT revolution – but most product-service radic...

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Main Authors: Woodside, Arch, Sood, S.
Format: Journal Article
Published: Routledge 2017
Online Access:http://hdl.handle.net/20.500.11937/12688
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author Woodside, Arch
Sood, S.
author_facet Woodside, Arch
Sood, S.
author_sort Woodside, Arch
building Curtin Institutional Repository
collection Online Access
description This commentary offers vignettes on the introductions of the ‘internet of things’ (IoT) and their impacts on revising the service-dominant (S-D) logic paradigm in marketing. Except smart phones, most consumer households are not participating now in the IoT revolution – but most product-service radical innovations include a 20+ year low-growth start-up. Because the benefits really are enormous and the technical advances in smart devices are now rapidly improving, expect the IoT revolution to hit hard in all areas of daily life before 2025 similar to the great impacts occurring now in business-to-business applications. This study proposes substantial revisions in the S-D logic due to the upcoming take-off stage of adopting radically new IoT innovations.
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spelling curtin-20.500.11937-126882017-09-13T15:54:45Z Vignettes in the two-step arrival of the internet of things and its reshaping of marketing management’s service-dominant logic Woodside, Arch Sood, S. This commentary offers vignettes on the introductions of the ‘internet of things’ (IoT) and their impacts on revising the service-dominant (S-D) logic paradigm in marketing. Except smart phones, most consumer households are not participating now in the IoT revolution – but most product-service radical innovations include a 20+ year low-growth start-up. Because the benefits really are enormous and the technical advances in smart devices are now rapidly improving, expect the IoT revolution to hit hard in all areas of daily life before 2025 similar to the great impacts occurring now in business-to-business applications. This study proposes substantial revisions in the S-D logic due to the upcoming take-off stage of adopting radically new IoT innovations. 2017 Journal Article http://hdl.handle.net/20.500.11937/12688 10.1080/0267257X.2016.1246748 Routledge restricted
spellingShingle Woodside, Arch
Sood, S.
Vignettes in the two-step arrival of the internet of things and its reshaping of marketing management’s service-dominant logic
title Vignettes in the two-step arrival of the internet of things and its reshaping of marketing management’s service-dominant logic
title_full Vignettes in the two-step arrival of the internet of things and its reshaping of marketing management’s service-dominant logic
title_fullStr Vignettes in the two-step arrival of the internet of things and its reshaping of marketing management’s service-dominant logic
title_full_unstemmed Vignettes in the two-step arrival of the internet of things and its reshaping of marketing management’s service-dominant logic
title_short Vignettes in the two-step arrival of the internet of things and its reshaping of marketing management’s service-dominant logic
title_sort vignettes in the two-step arrival of the internet of things and its reshaping of marketing management’s service-dominant logic
url http://hdl.handle.net/20.500.11937/12688