Agency-Generated Research of Consumer-Generated Content: The Risks, Best Practices, and Ethics

Social media enable advertising agencies to engage directly with the public by participating in—and observing—real conversations. The current study recruited a Delphi panel to explore how some of the world’s leading advertising professionals view the use of social media to test, track, and evaluate...

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Bibliographic Details
Main Authors: Dickinson, Sonia, Kerr, G.
Format: Journal Article
Published: World Advertising Research Center 2014
Online Access:http://hdl.handle.net/20.500.11937/10946