Applying Usability and HCI Principles in Developing Marketing Websites

This paper discusses why application of usability and human computer interaction (HCI) principles is essential in development of effective websites for marketing purposes. The poor usability of many websites wastes users' time, and increass their frustration. The paper explains how usability an...

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Main Authors: Issa, Tomayess, Turk, A.
Format: Journal Article
Published: M I R Publishers 2012
Subjects:
Online Access:http://hdl.handle.net/20.500.11937/10329
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author Issa, Tomayess
Turk, A.
author_facet Issa, Tomayess
Turk, A.
author_sort Issa, Tomayess
building Curtin Institutional Repository
collection Online Access
description This paper discusses why application of usability and human computer interaction (HCI) principles is essential in development of effective websites for marketing purposes. The poor usability of many websites wastes users' time, and increass their frustration. The paper explains how usability and HCI aspects were included in the new Participative Methodology for Marketing Websites, to reduce user frustration and to improve the website capabilities. This new methodology was developed after intensive study and methodologies from Information Systems Development, Methodologies for Developing Websties, Marketing Methodologies and additional detailed design techniques. The participative Methodology for Marketing Websites was assessed by two research phases: interview and questionnaire. This paper includes only two aspects of the full research process: an overview of the research methodology; and discussion the results from the interview and questionnaire study, focusing on usability and HCI aspects.
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institution Curtin University Malaysia
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publishDate 2012
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spelling curtin-20.500.11937-103292017-01-30T11:18:04Z Applying Usability and HCI Principles in Developing Marketing Websites Issa, Tomayess Turk, A. Human Computer Interaction and Integrated Methodology Developing Websites Usability This paper discusses why application of usability and human computer interaction (HCI) principles is essential in development of effective websites for marketing purposes. The poor usability of many websites wastes users' time, and increass their frustration. The paper explains how usability and HCI aspects were included in the new Participative Methodology for Marketing Websites, to reduce user frustration and to improve the website capabilities. This new methodology was developed after intensive study and methodologies from Information Systems Development, Methodologies for Developing Websties, Marketing Methodologies and additional detailed design techniques. The participative Methodology for Marketing Websites was assessed by two research phases: interview and questionnaire. This paper includes only two aspects of the full research process: an overview of the research methodology; and discussion the results from the interview and questionnaire study, focusing on usability and HCI aspects. 2012 Journal Article http://hdl.handle.net/20.500.11937/10329 M I R Publishers fulltext
spellingShingle Human Computer Interaction and Integrated Methodology
Developing Websites
Usability
Issa, Tomayess
Turk, A.
Applying Usability and HCI Principles in Developing Marketing Websites
title Applying Usability and HCI Principles in Developing Marketing Websites
title_full Applying Usability and HCI Principles in Developing Marketing Websites
title_fullStr Applying Usability and HCI Principles in Developing Marketing Websites
title_full_unstemmed Applying Usability and HCI Principles in Developing Marketing Websites
title_short Applying Usability and HCI Principles in Developing Marketing Websites
title_sort applying usability and hci principles in developing marketing websites
topic Human Computer Interaction and Integrated Methodology
Developing Websites
Usability
url http://hdl.handle.net/20.500.11937/10329