Work Conflict-Inappropriate behaviour (harassment, bullying & mobbing) at Kuala Lumpur Hospital, Malaysia

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building INTELEK Repository
collection Online Access
collectionurl https://intelek.unisza.edu.my/intelek/pages/search.php?search=!collection407072
date 2013-09-26 18:09:03
eventvenue Mansfield College Oxford University UK
format Restricted Document
id 5708
institution UniSZA
originalfilename 0184-01-FH03-FP-17-10508.pdf
person PhD MOHD YUSOP Yuzana
recordtype oai_dc
resourceurl https://intelek.unisza.edu.my/intelek/pages/view.php?ref=5708
spelling 5708 https://intelek.unisza.edu.my/intelek/pages/view.php?ref=5708 https://intelek.unisza.edu.my/intelek/pages/search.php?search=!collection407072 Restricted Document Conference Conference Paper application/pdf 16 1.6 Adobe Acrobat Pro DC 20 Paper Capture Plug-in PhD MOHD YUSOP Yuzana 2013-09-26 18:09:03 0184-01-FH03-FP-17-10508.pdf UniSZA Private Access Work Conflict-Inappropriate behaviour (harassment, bullying & mobbing) at Kuala Lumpur Hospital, Malaysia Research has demonstrated that the consequences of harassment, bullying and mobbing (grouped under the term inappropriate behaviour)can lead to both short and long term mental health problems. However, there is little research on inappropriate behaviour in Malaysia, which has a multi-ethnic society and Asian culture, and so the correlates of inappropriate behavior are likely to differ from the experience of European and North American countries. Research to date (in Malaysia) has tended to focus only on the personal well-being of alleged victims including stress, long working hours, insomnia. This focus has meant that the aetiology of inappropriate behaviour in Malaysia is not well understood, inlcuding its dispersal, causes and impact. In the present study completed questionnaires were obtained from 108 employees‟ from various professions in clinical and nonclinical backgrounds at Kuala Lumpur Hospital, obtained via stratified random sampling. Preliminary analyses show that the presence of inappropriate behaviour (42.6%) at the workplace is considered to be high. The study shows that, within a sample of Malaysia health care employees, exposure to inappropriate behaviour at work does not differ between grades and types of employment. The research also demonstrates that the factor structure of the Job Satisfaction Scale might not be appropriate in a Malaysian sample and an alternative factor structure is proposed. 3rd Global Conference: The Value Of Work Mansfield College Oxford University UK
spellingShingle Work Conflict-Inappropriate behaviour (harassment, bullying & mobbing) at Kuala Lumpur Hospital, Malaysia
summary Research has demonstrated that the consequences of harassment, bullying and mobbing (grouped under the term inappropriate behaviour)can lead to both short and long term mental health problems. However, there is little research on inappropriate behaviour in Malaysia, which has a multi-ethnic society and Asian culture, and so the correlates of inappropriate behavior are likely to differ from the experience of European and North American countries. Research to date (in Malaysia) has tended to focus only on the personal well-being of alleged victims including stress, long working hours, insomnia. This focus has meant that the aetiology of inappropriate behaviour in Malaysia is not well understood, inlcuding its dispersal, causes and impact. In the present study completed questionnaires were obtained from 108 employees‟ from various professions in clinical and nonclinical backgrounds at Kuala Lumpur Hospital, obtained via stratified random sampling. Preliminary analyses show that the presence of inappropriate behaviour (42.6%) at the workplace is considered to be high. The study shows that, within a sample of Malaysia health care employees, exposure to inappropriate behaviour at work does not differ between grades and types of employment. The research also demonstrates that the factor structure of the Job Satisfaction Scale might not be appropriate in a Malaysian sample and an alternative factor structure is proposed.
title Work Conflict-Inappropriate behaviour (harassment, bullying & mobbing) at Kuala Lumpur Hospital, Malaysia
title_full Work Conflict-Inappropriate behaviour (harassment, bullying & mobbing) at Kuala Lumpur Hospital, Malaysia
title_fullStr Work Conflict-Inappropriate behaviour (harassment, bullying & mobbing) at Kuala Lumpur Hospital, Malaysia
title_full_unstemmed Work Conflict-Inappropriate behaviour (harassment, bullying & mobbing) at Kuala Lumpur Hospital, Malaysia
title_short Work Conflict-Inappropriate behaviour (harassment, bullying & mobbing) at Kuala Lumpur Hospital, Malaysia
title_sort work conflict-inappropriate behaviour (harassment, bullying & mobbing) at kuala lumpur hospital, malaysia