Mediating role of knowledge management effectiveness on HRM practices and organisation performance relationship

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originalfilename 6462-01-FH02-FPP-19-30066.pdf
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spelling 12162 https://intelek.unisza.edu.my/intelek/pages/view.php?ref=12162 https://intelek.unisza.edu.my/intelek/pages/search.php?search=!collection407072 Restricted Document Article Journal application/pdf Adobe Acrobat Pro DC 20 Paper Capture Plug-in with ClearScan 17 1.6 www.asianscholarnetwork.org 2024-08-26 20:05:25 6462-01-FH02-FPP-19-30066.pdf UniSZA Private Access Mediating role of knowledge management effectiveness on HRM practices and organisation performance relationship Trends in Social Sciences In this paper, the effects of ability-enhancing human resource management practices (staffing, training), motivation-enhancing human resource management practices (compensation, performance appraisal) and opportunity to perform-enhancing human resource management practices (involvement, communication) were examined along with knowledge management effectiveness (knowledge infrastructure capability, knowledge process capability) on organisation performance of Jordanian banks. The construct of organisational performance is measured by combination of turnover intention, service quality and financial performance. The study employed convenience sampling to which 105 questionnaires distributed. This paper contributes to unlock the "black box" problem of the little understanding of HRM-organisation performance relationship through the mediating role of knowledge management effectiveness on HRM-organisation performance relationship with the insights of ability motivation opportunity (AMO) and resource-based view (RBV) theory. The findings show the significant impact of ability, motivation, opportunity-enhancing human resource management practices and knowledge management effectiveness on organisation performance in the Jordanian banks. This paper concludes with the recommendations for the banks to strengthen the relationship between their HRM, knowledge management effectiveness and their performance. 1 1 42-56
spellingShingle Mediating role of knowledge management effectiveness on HRM practices and organisation performance relationship
summary In this paper, the effects of ability-enhancing human resource management practices (staffing, training), motivation-enhancing human resource management practices (compensation, performance appraisal) and opportunity to perform-enhancing human resource management practices (involvement, communication) were examined along with knowledge management effectiveness (knowledge infrastructure capability, knowledge process capability) on organisation performance of Jordanian banks. The construct of organisational performance is measured by combination of turnover intention, service quality and financial performance. The study employed convenience sampling to which 105 questionnaires distributed. This paper contributes to unlock the "black box" problem of the little understanding of HRM-organisation performance relationship through the mediating role of knowledge management effectiveness on HRM-organisation performance relationship with the insights of ability motivation opportunity (AMO) and resource-based view (RBV) theory. The findings show the significant impact of ability, motivation, opportunity-enhancing human resource management practices and knowledge management effectiveness on organisation performance in the Jordanian banks. This paper concludes with the recommendations for the banks to strengthen the relationship between their HRM, knowledge management effectiveness and their performance.
title Mediating role of knowledge management effectiveness on HRM practices and organisation performance relationship
title_full Mediating role of knowledge management effectiveness on HRM practices and organisation performance relationship
title_fullStr Mediating role of knowledge management effectiveness on HRM practices and organisation performance relationship
title_full_unstemmed Mediating role of knowledge management effectiveness on HRM practices and organisation performance relationship
title_short Mediating role of knowledge management effectiveness on HRM practices and organisation performance relationship
title_sort mediating role of knowledge management effectiveness on hrm practices and organisation performance relationship