Assessing service quality : satisfying the expectations of library customers
Main Author: | |
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Other Authors: | |
Published: |
Chicago:
American Library Association,
2010.
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Edition: | 2nd ed. |
Subjects: |
Badak General Collection
Call Number: |
Z711 H45 2010 |
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Accession | Item Category | Format | Status | Notes |
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1000139962 | Open Shelf (30 days) | Book | Available |