A study of customer perception on service quality provided at Sutra Beach Resort

Bibliographic Details
Main Author: Yusaini Amir Mohamad Nor
Subjects:
LEADER 00660cam a2200157 7i4500
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005 20080116090000.0
090 0 0 |a TX911.3.C8   |b Y88 t 
100 0 |a Yusaini Amir Mohamad Nor  
245 1 2 |a A study of customer perception on service quality provided at Sutra Beach Resort   |c Yusaini Amir bin Mohamad Nor. 
300 |a viii, 91 leaves;   |c 30 cm. 
502 |a Thesis (BBA Marketing)--Universiti Teknologi Mara-KUSZA, 2000 
504 |a Includes bibliographical references (l. 83-85) 
650 0 |a Customer services --   |z Terengganu  
650 0 |a Hospitality industry --   |x Customer services  
999 |a 1000082106  |b Book  |c Open Shelf (1 Day)  |e Badak General Collection