Kaizen strategies for customer care : how to create a powerful customer-care program - and make it work

Bibliographic Details
Main Author: Wellington, Patricia
Published: London : Pitman Publishing, 1995.
Subjects:

Badak General Collection

Holdings details from Badak General Collection
Call Number: HF5415 5 W45 1995
Accession Item Category Format Status Notes
1000064013 Open Shelf (30 days) Book Available