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Showing 1 - 20 results of 312 for search '"SERVICE LEVELS"', query time: 0.30s Refine Results
1
The Complete Guide to Preparing and Implementing Service Level Agreements (2nd ed.)
Published 2002
Subjects: “...Service levels...”
text
4
Customer expectations versus perceptions of service performance in the foodservice industry
by Nick, Johns, Antony, Howard
Published 1998
Subjects: “...Catering industry,Service levels...”
text
6
Phenomenology of embodied productivity in services
by Wendelin, Küpers
Published 1998
Subjects: “...Phenomenology,Productivity,Service levels...”
text
7
“Tribal warfare” and gaps affecting internal service quality
by Susan, Auty, George, Long
Published 1999
Subjects: “...Service levels,Service quality...”
text
8
Analyzing service failures and recoveries: a process approach
by Stefan, Michel
Published 2001
Subjects: “...Service levels,Customer satisfaction...”
text
9
Practices and problems in managing electronic services using SLAs
by Panos, Fitsilis
Published 2006
Subjects: “...Service levels,Electronic commerce...”
text
10
Process‐oriented taxonomy of BPOs: an exploratory study
Subjects: “...Outsourcing,India,Service levels...”
text
11
The Complete Guide to Preparing and Implementing Service Level Agreements
Published 2002
Subjects: “...Service levels,Outsourcing,Libraries...”
text
12
Quality Managed Facilities
by Keith, Alexander
Published 1992
Subjects: “...Organizations,Service levels,TQM...”
text
13
The Complete Guide to Preparing and Implementing Service Level Agreements (2nd edition)
Published 2002
Subjects: “...Service levels,Library services...”
text
14
Cournot's model applied to cellphone service in Colombia, 1995‐2001
by Mora R., Jhon James
Published 2006
Subjects: “...Telecommunication services,Service levels,Colombia...”
text
15
Service dominant logic
Subjects: “...Service levels,Marketing strategy,Entrepreneurialism...”
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16
Retail sales explanations: resolving unsatisfactory sales encounters
Subjects: “...Service levels,Complaints,Customer satisfaction...”
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17
The influence of service quality and patients' emotions on satisfaction
by Maria, Helena Vinagre, José, Neves
Published 2008
Subjects: “...Customer satisfaction,Portugal,Service levels...”
text
18
Evaluation of hospital service level agreements
Subjects: “...Governance,Belgium,Service levels,Hospitals...”
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19
The impact of total quality service age on quality and operational performance: an empirical study
by R., Saravanan, K.S.P., Rao
Published 2007
Subjects: “...Quality,Operations management,Service levels...”
text
20
Implementation of service profit chain initiatives in a franchise system
by Alex, Maritz, Gideon, Nieman
Published 2008
Subjects: “...Profit,Service levels,Retention,Sales...”
text
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