Interactions between Service Customers: Managing On‐site Customer‐to‐Customer Interactions for Service Advantage: The Poznan University of Economics Publishing House

Interactions between Service Customers: Managing On‐site Customer‐to‐Customer Interactions for Service Advantage: The Poznan University of Economics Publishing House

Bibliographic Details
Format: text
Language:eng
Published: Emerald 2007
Subjects:
Service levels,Customer satisfaction

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