Bus operation, quality service and the role of bus provider and driver
This paper outlined the important role played by public transport to meet the demand of business and social life. The paper reviewed the type of bus services, quality of service in the bus operation that influences the passenger decision and also the role of bus provider and bus driver. An improved...
| Main Authors: | , , |
|---|---|
| Format: | Article |
| Published: |
Elsevier
2013
|
| Subjects: | |
| Online Access: | http://dx.doi.org/10.1016/j.proeng.2013.02.022 http://dx.doi.org/10.1016/j.proeng.2013.02.022 http://eprints.uthm.edu.my/3955/1/munzilah_md_rohani_U.pdf |