A comprehensive usability model for evaluating smartphone apps

This paper proposes a model for usability evaluation in view of smartphone characteristic, user interface design, and context of use approach. A set of mobile related bibliographic has been reviewed. Consequently, 4 contexts, 12 usability features, 31 usability criteria have been identified. Later,...

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Main Authors:	Rahmat, Hazwani, Zulzalil, Hazura, Abd Ghani, Abdul Azim, Kamaruddin, Azrina
Format:	Article
Language:	English
Published:	American Scientific Publishers 2018
Online Access:	http://psasir.upm.edu.my/id/eprint/64699/ http://psasir.upm.edu.my/id/eprint/64699/ http://psasir.upm.edu.my/id/eprint/64699/ http://psasir.upm.edu.my/id/eprint/64699/1/A%20comprehensive%20usability%20model%20for%20evaluating%20smartphone%20apps.pdf

id	upm-64699
recordtype	eprints
spelling	upm-646992018-08-14T02:39:19Z http://psasir.upm.edu.my/id/eprint/64699/ A comprehensive usability model for evaluating smartphone apps Rahmat, Hazwani Zulzalil, Hazura Abd Ghani, Abdul Azim Kamaruddin, Azrina This paper proposes a model for usability evaluation in view of smartphone characteristic, user interface design, and context of use approach. A set of mobile related bibliographic has been reviewed. Consequently, 4 contexts, 12 usability features, 31 usability criteria have been identified. Later, the reviewed items are classified according to the identified context, usability features, and usability attributes. The model is then validated using expert evaluation in an online survey. The survey result is compared with a simulated response to verify its accuracy. It is found out that both resulted with at least 90% of the field experts agreed with the operational definition of the four usability context, the identified 12 usability features and 31 corresponding usability criteria. Relevant feedbacks received from the survey were adopted into the model. While previous studies evaluate apps based on either by traditional computing design elements, ergonomics or HCI perspectives, this paper address usability of apps by incorporating measurement from previous studies and user interface elements of apps adopted in the industry while at the same time, acknowledging the different set of evaluator skill. American Scientific Publishers 2018 Article PeerReviewed text en http://psasir.upm.edu.my/id/eprint/64699/1/A%20comprehensive%20usability%20model%20for%20evaluating%20smartphone%20apps.pdf Rahmat, Hazwani and Zulzalil, Hazura and Abd Ghani, Abdul Azim and Kamaruddin, Azrina (2018) A comprehensive usability model for evaluating smartphone apps. Advanced Science Letters, 24 (3). pp. 1633-1637. ISSN 1936-6612; ESSN: 1936-7317 https://www.ingentaconnect.com/contentone/asp/asl/2018/00000024/00000003/art00022 10.1166/asl.2018.11125
repository_type	Digital Repository
institution_category	Local University
institution	Universiti Putra Malaysia
building	UPM Institutional Repository
collection	Online Access
language	English
description	This paper proposes a model for usability evaluation in view of smartphone characteristic, user interface design, and context of use approach. A set of mobile related bibliographic has been reviewed. Consequently, 4 contexts, 12 usability features, 31 usability criteria have been identified. Later, the reviewed items are classified according to the identified context, usability features, and usability attributes. The model is then validated using expert evaluation in an online survey. The survey result is compared with a simulated response to verify its accuracy. It is found out that both resulted with at least 90% of the field experts agreed with the operational definition of the four usability context, the identified 12 usability features and 31 corresponding usability criteria. Relevant feedbacks received from the survey were adopted into the model. While previous studies evaluate apps based on either by traditional computing design elements, ergonomics or HCI perspectives, this paper address usability of apps by incorporating measurement from previous studies and user interface elements of apps adopted in the industry while at the same time, acknowledging the different set of evaluator skill.
format	Article
author	Rahmat, Hazwani Zulzalil, Hazura Abd Ghani, Abdul Azim Kamaruddin, Azrina
spellingShingle	Rahmat, Hazwani Zulzalil, Hazura Abd Ghani, Abdul Azim Kamaruddin, Azrina A comprehensive usability model for evaluating smartphone apps
author_facet	Rahmat, Hazwani Zulzalil, Hazura Abd Ghani, Abdul Azim Kamaruddin, Azrina
author_sort	Rahmat, Hazwani
title	A comprehensive usability model for evaluating smartphone apps
title_short	A comprehensive usability model for evaluating smartphone apps
title_full	A comprehensive usability model for evaluating smartphone apps
title_fullStr	A comprehensive usability model for evaluating smartphone apps
title_full_unstemmed	A comprehensive usability model for evaluating smartphone apps
title_sort	comprehensive usability model for evaluating smartphone apps
publisher	American Scientific Publishers
publishDate	2018
url	http://psasir.upm.edu.my/id/eprint/64699/ http://psasir.upm.edu.my/id/eprint/64699/ http://psasir.upm.edu.my/id/eprint/64699/ http://psasir.upm.edu.my/id/eprint/64699/1/A%20comprehensive%20usability%20model%20for%20evaluating%20smartphone%20apps.pdf
first_indexed	2018-09-07T19:31:32Z
last_indexed	2018-09-07T19:31:32Z
_version_	1610978366344658944

A comprehensive usability model for evaluating smartphone apps

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