Lee, S., Chua, B., & Han, H. (2016). Role of service encounter and physical environment performances, novelty, satisfaction, and affective commitment in generating cruise passenger loyalty. Routledge.
Chicago Style CitationLee, Sanghyeop, Bee-Lia Chua, and Heesup Han. Role of Service Encounter and Physical Environment Performances, Novelty, Satisfaction, and Affective Commitment in Generating Cruise Passenger Loyalty. Routledge, 2016.
MLA CitationLee, Sanghyeop, Bee-Lia Chua, and Heesup Han. Role of Service Encounter and Physical Environment Performances, Novelty, Satisfaction, and Affective Commitment in Generating Cruise Passenger Loyalty. Routledge, 2016.
Warning: These citations may not always be 100% accurate.