Improving purchasing performance by implementation of QMS process management approach in a manufacturing company

Process oriented approach in quality management system has been introduced with ISO9001:2000. The international standard promotes the adoption of a process approach when developing, implementing and improving the effectiveness of a QMS to enhance customer satisfaction by meeting customer requirement...

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Bibliographic Details
Main Authors: Darestani, Soroush Avakh, Houshyar, Afsaneh Noori, Ismail, Napsiah, Leman, Zulkiflle
Format: Article
Language:English
Published: Trans Tech Publications 2013
Online Access:http://psasir.upm.edu.my/id/eprint/28444/
http://psasir.upm.edu.my/id/eprint/28444/
http://psasir.upm.edu.my/id/eprint/28444/
http://psasir.upm.edu.my/id/eprint/28444/1/Improving%20purchasing%20performance%20by%20implementation%20of%20QMS%20process%20management%20approach%20in%20a%20manufacturing%20company.pdf