Using Latent Semantic Analysis to Identify Quality in Use (QU) Indicators from User Reviews
The paper describes a novel approach to categorize users’ reviews according to the three Quality in Use (QU) indicators defined in ISO: effectiveness, efficiency and freedom from risk. With the tremendous amount of reviews published each day, there is a need to automatically summarize user rev...
| Main Authors: | , , |
|---|---|
| Format: | Conference or Workshop Item |
| Language: | English |
| Published: |
2014
|
| Subjects: | |
| Online Access: | http://ir.unimas.my/8454/ http://ir.unimas.my/8454/ http://ir.unimas.my/8454/1/Using%20Latent%20Semantic%20Analysis%20to%20Identify%20Quality%20in%20Use%20%28QU%29%20Indicators%20from%20User%20Reviews%20%28abstract%29.pdf |