Job performance and mediating role of employee retention in private Institutions of Higher Education

Higher education is no longer an option but a necessity. Private Higher Education Institutions (PHEIs) in Malaysia is a destination for both local and international students, in which the focus is on creation on knowledge workers for the country. The number of PHEIs and student enrolment increases y...

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Main Authors: Lee, S.T., Chong, C.Y.
Format: Conference or Workshop Item
Published: 2017
Subjects:
Online Access:http://anissh.com/conferences/irdssh-aug-2017/
http://anissh.com/conferences/irdssh-aug-2017/
http://eprints.um.edu.my/17793/1/Job_Performance_and_Mediating_Role_of_Employee_Retention_in_Private.pdf
id um-17793
recordtype eprints
spelling um-177932017-09-12T09:17:07Z Job performance and mediating role of employee retention in private Institutions of Higher Education Lee, S.T. Chong, C.Y. H Social Sciences (General) HD Industries. Land use. Labor Higher education is no longer an option but a necessity. Private Higher Education Institutions (PHEIs) in Malaysia is a destination for both local and international students, in which the focus is on creation on knowledge workers for the country. The number of PHEIs and student enrolment increases yearly as spaces in the public universities are scarce. For quality assurance, high staff turnover has always been a concern in PHEIs. Hence, the purpose of this study is to explore the factors affecting job performance and the mediating effect of employee engagement for both academic and non-academic staff. A quantitative, self-administered questionnaire was used in this research. 200 respondents from the top ten PHEIs participated in this study. Career development, employee engagement, work-life balance and employee retention were found to have significant relationship with job performance. Hierarchical re- gression analysis proves that employee retention fully mediates the relationship between career development and job performance, as well as work-life balance and job performance. However, there is no mediation effect of employee retention on employee engagement and job performance. 2017 Conference or Workshop Item PeerReviewed application/pdf http://eprints.um.edu.my/17793/1/Job_Performance_and_Mediating_Role_of_Employee_Retention_in_Private.pdf http://anissh.com/conferences/irdssh-aug-2017/ Lee, S.T.; Chong, C.Y. (2017) Job performance and mediating role of employee retention in private Institutions of Higher Education. In: 11th International Conference on Innovations through Research Developments in Social Sciences, Humanities and Management Studies, 26-27 August 2017, Leisure Inn Hotel Le Shu Shanghai, China. http://eprints.um.edu.my/17793/
repository_type Digital Repository
institution_category Local University
institution University Malaya
building UM Research Repository
collection Online Access
topic H Social Sciences (General)
HD Industries. Land use. Labor
spellingShingle H Social Sciences (General)
HD Industries. Land use. Labor
Lee, S.T.
Chong, C.Y.
Job performance and mediating role of employee retention in private Institutions of Higher Education
description Higher education is no longer an option but a necessity. Private Higher Education Institutions (PHEIs) in Malaysia is a destination for both local and international students, in which the focus is on creation on knowledge workers for the country. The number of PHEIs and student enrolment increases yearly as spaces in the public universities are scarce. For quality assurance, high staff turnover has always been a concern in PHEIs. Hence, the purpose of this study is to explore the factors affecting job performance and the mediating effect of employee engagement for both academic and non-academic staff. A quantitative, self-administered questionnaire was used in this research. 200 respondents from the top ten PHEIs participated in this study. Career development, employee engagement, work-life balance and employee retention were found to have significant relationship with job performance. Hierarchical re- gression analysis proves that employee retention fully mediates the relationship between career development and job performance, as well as work-life balance and job performance. However, there is no mediation effect of employee retention on employee engagement and job performance.
format Conference or Workshop Item
author Lee, S.T.
Chong, C.Y.
author_facet Lee, S.T.
Chong, C.Y.
author_sort Lee, S.T.
title Job performance and mediating role of employee retention in private Institutions of Higher Education
title_short Job performance and mediating role of employee retention in private Institutions of Higher Education
title_full Job performance and mediating role of employee retention in private Institutions of Higher Education
title_fullStr Job performance and mediating role of employee retention in private Institutions of Higher Education
title_full_unstemmed Job performance and mediating role of employee retention in private Institutions of Higher Education
title_sort job performance and mediating role of employee retention in private institutions of higher education
publishDate 2017
url http://anissh.com/conferences/irdssh-aug-2017/
http://anissh.com/conferences/irdssh-aug-2017/
http://eprints.um.edu.my/17793/1/Job_Performance_and_Mediating_Role_of_Employee_Retention_in_Private.pdf
first_indexed 2018-09-06T06:45:06Z
last_indexed 2018-09-06T06:45:06Z
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