Social Registries for Social Assistance and Beyond : A Guidance Note and Assessment Tool

This paper makes several contributions. First, it presents a ‘guidance note’ on the framework for Social Registries, anchoring the definition of these systems in their functions along the Delivery Chain and their social policy role as inclusion sys...

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Main Authors: Leite, Phillippe, George, Tina, Sun, Changqing, Jones, Theresa, Lindert, Kathy
Format: Working Paper
Language:English
English
Published: World Bank, Washington, DC 2017
Subjects:
Online Access:http://hdl.handle.net/10986/28284
id okr-10986-28284
recordtype oai_dc
spelling okr-10986-282842017-12-13T14:34:41Z Social Registries for Social Assistance and Beyond : A Guidance Note and Assessment Tool Leite, Phillippe George, Tina Sun, Changqing Jones, Theresa Lindert, Kathy SOCIAL ASSISTANCE SOCIAL REGISTRIES SERVICE DELIVERY SOCIAL INCLUSION SOCIAL PROTECTION INFORMATION SYSTEM This paper makes several contributions. First, it presents a ‘guidance note’ on the framework for Social Registries, anchoring the definition of these systems in their functions along the Delivery Chain and their social policy role as inclusion systems, while clarifying terminology in a manner that is consistent with IT standards in the discussion of their architecture as information systems. Second, it illustrates the diverse typologies and trajectories of country experiences with Social Registries with respect to their (a) institutional arrangements (central and local); (b) use as inclusion systems (coverage, single or multi-program use, static or dynamic intake and registration); and (c) structure as information systems (structure of data management; degree and us of interoperability with other systems). These patterns primarily derive from a review of Social Registries in a sample of 20 countries), (Azerbaijan, Brazil, Chile, China, Colombia, the Dominican Republic, Djibouti, Georgia, Indonesia, Macedonia, Mali, Mauritius, Mexico, Montenegro, Pakistan, the Philippines, Senegal, Sierra Leone, Turkey, and Yemen). The paper also draws on experience in other countries (Kenya, Rwanda, Nigeria, Egypt, Jordan, Vietnam, India, Estonia, Belgium, the US, Canada, Australia, and others) to illustrate specific points. Third, this paper develops a basic ‘Assessment Tool’ covering the core building blocks of Social Registries using a ‘checklist’ style of questions. Given the wide diversity of Social Registries in both their role in social policy and in their architecture, the approach is not prescriptive: it does not advocate for any specific model or blueprint for Social Registries. Any diagnostics or recommendations that emerge from use of this Guidance Note and Assessment Tool will be country specific. Some key take-away messages include: (a) the importance of recognizing both the role of the ‘front lines’ for outreach, intake and registration (Social Registries as inclusion systems) and the ‘back office’ functions of Social Registries as information systems; (b) the potential power of Social Registries as integrated and dynamic gateways for inclusion; (c) the recognition that Social Registries are generally part of end-to-end systems for specific programs, integrated social protection information systems, and/or even ‘whole-of-government’ approaches; and (d) there is significant diversity in the typology and trajectories of Social Registries across countries and over time. 2017-09-11T16:15:27Z 2017-09-11T16:15:27Z 2017-07 Working Paper http://hdl.handle.net/10986/28284 English en_US Social Protection & Labor Discussion Paper;No. 1704 CC BY 3.0 IGO http://creativecommons.org/licenses/by/3.0/igo World Bank World Bank, Washington, DC Publications & Research Publications & Research :: Working Paper
institution Open Data Bank
collection Open Knowledge Repository
building World Bank
language English
English
topic SOCIAL ASSISTANCE
SOCIAL REGISTRIES
SERVICE DELIVERY
SOCIAL INCLUSION
SOCIAL PROTECTION
INFORMATION SYSTEM
spellingShingle SOCIAL ASSISTANCE
SOCIAL REGISTRIES
SERVICE DELIVERY
SOCIAL INCLUSION
SOCIAL PROTECTION
INFORMATION SYSTEM
Leite, Phillippe
George, Tina
Sun, Changqing
Jones, Theresa
Lindert, Kathy
Social Registries for Social Assistance and Beyond : A Guidance Note and Assessment Tool
relation Social Protection & Labor Discussion Paper;No. 1704
description This paper makes several contributions. First, it presents a ‘guidance note’ on the framework for Social Registries, anchoring the definition of these systems in their functions along the Delivery Chain and their social policy role as inclusion systems, while clarifying terminology in a manner that is consistent with IT standards in the discussion of their architecture as information systems. Second, it illustrates the diverse typologies and trajectories of country experiences with Social Registries with respect to their (a) institutional arrangements (central and local); (b) use as inclusion systems (coverage, single or multi-program use, static or dynamic intake and registration); and (c) structure as information systems (structure of data management; degree and us of interoperability with other systems). These patterns primarily derive from a review of Social Registries in a sample of 20 countries), (Azerbaijan, Brazil, Chile, China, Colombia, the Dominican Republic, Djibouti, Georgia, Indonesia, Macedonia, Mali, Mauritius, Mexico, Montenegro, Pakistan, the Philippines, Senegal, Sierra Leone, Turkey, and Yemen). The paper also draws on experience in other countries (Kenya, Rwanda, Nigeria, Egypt, Jordan, Vietnam, India, Estonia, Belgium, the US, Canada, Australia, and others) to illustrate specific points. Third, this paper develops a basic ‘Assessment Tool’ covering the core building blocks of Social Registries using a ‘checklist’ style of questions. Given the wide diversity of Social Registries in both their role in social policy and in their architecture, the approach is not prescriptive: it does not advocate for any specific model or blueprint for Social Registries. Any diagnostics or recommendations that emerge from use of this Guidance Note and Assessment Tool will be country specific. Some key take-away messages include: (a) the importance of recognizing both the role of the ‘front lines’ for outreach, intake and registration (Social Registries as inclusion systems) and the ‘back office’ functions of Social Registries as information systems; (b) the potential power of Social Registries as integrated and dynamic gateways for inclusion; (c) the recognition that Social Registries are generally part of end-to-end systems for specific programs, integrated social protection information systems, and/or even ‘whole-of-government’ approaches; and (d) there is significant diversity in the typology and trajectories of Social Registries across countries and over time.
format Working Paper
author Leite, Phillippe
George, Tina
Sun, Changqing
Jones, Theresa
Lindert, Kathy
author_facet Leite, Phillippe
George, Tina
Sun, Changqing
Jones, Theresa
Lindert, Kathy
author_sort Leite, Phillippe
title Social Registries for Social Assistance and Beyond : A Guidance Note and Assessment Tool
title_short Social Registries for Social Assistance and Beyond : A Guidance Note and Assessment Tool
title_full Social Registries for Social Assistance and Beyond : A Guidance Note and Assessment Tool
title_fullStr Social Registries for Social Assistance and Beyond : A Guidance Note and Assessment Tool
title_full_unstemmed Social Registries for Social Assistance and Beyond : A Guidance Note and Assessment Tool
title_sort social registries for social assistance and beyond : a guidance note and assessment tool
publisher World Bank, Washington, DC
publishDate 2017
url http://hdl.handle.net/10986/28284
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