Chhattisgarh, India : Performance Rating of Gram Panchayats through Community Score Cards

The World Bank-supported Chhattisgarh District Rural Poverty Reduction Project (CGDPRP), also called locally as Nawa Anjor (New Light), aims at improving opportunities for poor and vulnerable communities in Chhattisgarh State. To achieve this goal,...

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Main Authors:	Murty, J.V.R., Agarwal, Sanjay, Shah, Parmesh
Format:	Brief
Language:	English en_US
Published:	World Bank, Washington, DC 2016
Subjects:	ACCESS TO INFORMATION ACCOUNTABILITY ACTION PLAN ACTION PLANS ADVOCACY BENEFICIARIES BUDGETARY ALLOCATIONS CAPACITY BUILDING CERTIFICATES CIVIC ENGAGEMENT CIVIL SOCIETY CIVIL SOCIETY ORGANIZATIONS COLLABORATION COMMUNITIES COMMUNITY CONTRIBUTIONS COMMUNITY DRIVEN DEVELOPMENT COMMUNITY MEMBERS COMMUNITY PERFORMANCE COMMUNITY SCORE CARD CONSULTATION CREDIBILITY DEMOCRATIC GOVERNANCE DISTRIBUTION SYSTEM DISTRICT COUNCIL DISTRICTS DOMAIN DRINKING WATER DRINKING WATER SUPPLY EDUCATION SECTOR FACILITATORS FEMALE FIELD VISITS FOCUS GROUP FOCUS GROUP DISCUSSIONS FOCUS GROUPS FUND MANAGEMENT GPS HOUSES IMPROVING SERVICE DELIVERY INNOVATION INSTALLATION INTEREST GROUP INTERFACE INTERFACE MEETINGS LESSONS LEARNED LOCAL GOVERNMENT LOCAL SERVICE DELIVERY MATERIAL OUTREACH PANCHAYATS PARTICIPATION OF WOMEN PARTICIPATORY BUDGETING PARTICIPATORY RESEARCH PERFORMANCE EVALUATION PERFORMANCE INDICATORS PERFORMANCE MONITORING PHYSICAL INFRASTRUCTURE PILOT PROJECTS POVERTY REDUCTION PROBLEM SOLVING PROCUREMENT PUBLIC ACCOUNTABILITY RESULTS SELF EVALUATION SERVICE DELIVERY SERVICE IMPROVEMENTS SERVICE PROVIDER SERVICE PROVIDERS SOCIAL ACCOUNTABILITY SOCIAL ACCOUNTABILITY INITIATIVES SOCIAL AUDIT SOCIAL AUDITS SOCIAL DEVELOPMENT TRAINING WORKSHOPS TRANSPARENCY USER USER GROUPS USERS VEC VILLAGE VILLAGE EDUCATION COMMITTEES VILLAGE LEVEL VILLAGES WATER SUPPLY
Online Access:	http://hdl.handle.net/10986/25022

id	okr-10986-25022
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spelling	okr-10986-250222017-12-13T11:59:41Z Chhattisgarh, India : Performance Rating of Gram Panchayats through Community Score Cards Murty, J.V.R. Agarwal, Sanjay Shah, Parmesh ACCESS TO INFORMATION ACCOUNTABILITY ACTION PLAN ACTION PLANS ADVOCACY BENEFICIARIES BUDGETARY ALLOCATIONS CAPACITY BUILDING CERTIFICATES CIVIC ENGAGEMENT CIVIL SOCIETY CIVIL SOCIETY ORGANIZATIONS COLLABORATION COMMUNITIES COMMUNITY CONTRIBUTIONS COMMUNITY DRIVEN DEVELOPMENT COMMUNITY MEMBERS COMMUNITY PERFORMANCE COMMUNITY SCORE CARD CONSULTATION CREDIBILITY DEMOCRATIC GOVERNANCE DISTRIBUTION SYSTEM DISTRICT COUNCIL DISTRICTS DOMAIN DRINKING WATER DRINKING WATER SUPPLY EDUCATION SECTOR FACILITATORS FEMALE FIELD VISITS FOCUS GROUP FOCUS GROUP DISCUSSIONS FOCUS GROUPS FUND MANAGEMENT GPS HOUSES IMPROVING SERVICE DELIVERY INNOVATION INSTALLATION INTEREST GROUP INTERFACE INTERFACE MEETINGS LESSONS LEARNED LOCAL GOVERNMENT LOCAL SERVICE DELIVERY MATERIAL OUTREACH PANCHAYATS PARTICIPATION OF WOMEN PARTICIPATORY BUDGETING PARTICIPATORY RESEARCH PERFORMANCE EVALUATION PERFORMANCE INDICATORS PERFORMANCE MONITORING PHYSICAL INFRASTRUCTURE PILOT PROJECTS POVERTY REDUCTION PROBLEM SOLVING PROCUREMENT PUBLIC ACCOUNTABILITY RESULTS SELF EVALUATION SERVICE DELIVERY SERVICE IMPROVEMENTS SERVICE PROVIDER SERVICE PROVIDERS SOCIAL ACCOUNTABILITY SOCIAL ACCOUNTABILITY INITIATIVES SOCIAL AUDIT SOCIAL AUDITS SOCIAL DEVELOPMENT TRAINING WORKSHOPS TRANSPARENCY USER USER GROUPS USERS VEC VILLAGE VILLAGE EDUCATION COMMITTEES VILLAGE LEVEL VILLAGES WATER SUPPLY The World Bank-supported Chhattisgarh District Rural Poverty Reduction Project (CGDPRP), also called locally as Nawa Anjor (New Light), aims at improving opportunities for poor and vulnerable communities in Chhattisgarh State. To achieve this goal, the project creates infrastructure and income opportunities for the rural poor, empowers disadvantaged groups, and helps local governments1 become more responsive and effective in assisting the poor. CGDPRP sought to develop a performance monitoring and rating system to build local government capacity, especially the Gram Panchayats (GPs). In this context the project experimented with the use of the Community Score Card (CSC) for identifying crucial issues that affect local service delivery, measure user satisfaction, empower village citizens (especially the poor and women), and rate the performance of GPs. This note summarizes the findings, processes, concerns, and lessons learned from the Chhattisgarh pilot. 2016-09-08T17:19:30Z 2016-09-08T17:19:30Z 2007-09 Brief http://hdl.handle.net/10986/25022 English en_US Social Accountability Series,No.5; CC BY 3.0 IGO http://creativecommons.org/licenses/by/3.0/igo/ World Bank World Bank, Washington, DC Publications & Research Publications & Research :: Brief South Asia India
repository_type	Digital Repository
institution_category	Foreign Institution
institution	World Bank
building	World Bank Open Knowledge Repository
collection	Online Access
language	English en_US
topic	ACCESS TO INFORMATION ACCOUNTABILITY ACTION PLAN ACTION PLANS ADVOCACY BENEFICIARIES BUDGETARY ALLOCATIONS CAPACITY BUILDING CERTIFICATES CIVIC ENGAGEMENT CIVIL SOCIETY CIVIL SOCIETY ORGANIZATIONS COLLABORATION COMMUNITIES COMMUNITY CONTRIBUTIONS COMMUNITY DRIVEN DEVELOPMENT COMMUNITY MEMBERS COMMUNITY PERFORMANCE COMMUNITY SCORE CARD CONSULTATION CREDIBILITY DEMOCRATIC GOVERNANCE DISTRIBUTION SYSTEM DISTRICT COUNCIL DISTRICTS DOMAIN DRINKING WATER DRINKING WATER SUPPLY EDUCATION SECTOR FACILITATORS FEMALE FIELD VISITS FOCUS GROUP FOCUS GROUP DISCUSSIONS FOCUS GROUPS FUND MANAGEMENT GPS HOUSES IMPROVING SERVICE DELIVERY INNOVATION INSTALLATION INTEREST GROUP INTERFACE INTERFACE MEETINGS LESSONS LEARNED LOCAL GOVERNMENT LOCAL SERVICE DELIVERY MATERIAL OUTREACH PANCHAYATS PARTICIPATION OF WOMEN PARTICIPATORY BUDGETING PARTICIPATORY RESEARCH PERFORMANCE EVALUATION PERFORMANCE INDICATORS PERFORMANCE MONITORING PHYSICAL INFRASTRUCTURE PILOT PROJECTS POVERTY REDUCTION PROBLEM SOLVING PROCUREMENT PUBLIC ACCOUNTABILITY RESULTS SELF EVALUATION SERVICE DELIVERY SERVICE IMPROVEMENTS SERVICE PROVIDER SERVICE PROVIDERS SOCIAL ACCOUNTABILITY SOCIAL ACCOUNTABILITY INITIATIVES SOCIAL AUDIT SOCIAL AUDITS SOCIAL DEVELOPMENT TRAINING WORKSHOPS TRANSPARENCY USER USER GROUPS USERS VEC VILLAGE VILLAGE EDUCATION COMMITTEES VILLAGE LEVEL VILLAGES WATER SUPPLY
spellingShingle	ACCESS TO INFORMATION ACCOUNTABILITY ACTION PLAN ACTION PLANS ADVOCACY BENEFICIARIES BUDGETARY ALLOCATIONS CAPACITY BUILDING CERTIFICATES CIVIC ENGAGEMENT CIVIL SOCIETY CIVIL SOCIETY ORGANIZATIONS COLLABORATION COMMUNITIES COMMUNITY CONTRIBUTIONS COMMUNITY DRIVEN DEVELOPMENT COMMUNITY MEMBERS COMMUNITY PERFORMANCE COMMUNITY SCORE CARD CONSULTATION CREDIBILITY DEMOCRATIC GOVERNANCE DISTRIBUTION SYSTEM DISTRICT COUNCIL DISTRICTS DOMAIN DRINKING WATER DRINKING WATER SUPPLY EDUCATION SECTOR FACILITATORS FEMALE FIELD VISITS FOCUS GROUP FOCUS GROUP DISCUSSIONS FOCUS GROUPS FUND MANAGEMENT GPS HOUSES IMPROVING SERVICE DELIVERY INNOVATION INSTALLATION INTEREST GROUP INTERFACE INTERFACE MEETINGS LESSONS LEARNED LOCAL GOVERNMENT LOCAL SERVICE DELIVERY MATERIAL OUTREACH PANCHAYATS PARTICIPATION OF WOMEN PARTICIPATORY BUDGETING PARTICIPATORY RESEARCH PERFORMANCE EVALUATION PERFORMANCE INDICATORS PERFORMANCE MONITORING PHYSICAL INFRASTRUCTURE PILOT PROJECTS POVERTY REDUCTION PROBLEM SOLVING PROCUREMENT PUBLIC ACCOUNTABILITY RESULTS SELF EVALUATION SERVICE DELIVERY SERVICE IMPROVEMENTS SERVICE PROVIDER SERVICE PROVIDERS SOCIAL ACCOUNTABILITY SOCIAL ACCOUNTABILITY INITIATIVES SOCIAL AUDIT SOCIAL AUDITS SOCIAL DEVELOPMENT TRAINING WORKSHOPS TRANSPARENCY USER USER GROUPS USERS VEC VILLAGE VILLAGE EDUCATION COMMITTEES VILLAGE LEVEL VILLAGES WATER SUPPLY Murty, J.V.R. Agarwal, Sanjay Shah, Parmesh Chhattisgarh, India : Performance Rating of Gram Panchayats through Community Score Cards
geographic_facet	South Asia India
relation	Social Accountability Series,No.5;
description	The World Bank-supported Chhattisgarh District Rural Poverty Reduction Project (CGDPRP), also called locally as Nawa Anjor (New Light), aims at improving opportunities for poor and vulnerable communities in Chhattisgarh State. To achieve this goal, the project creates infrastructure and income opportunities for the rural poor, empowers disadvantaged groups, and helps local governments1 become more responsive and effective in assisting the poor. CGDPRP sought to develop a performance monitoring and rating system to build local government capacity, especially the Gram Panchayats (GPs). In this context the project experimented with the use of the Community Score Card (CSC) for identifying crucial issues that affect local service delivery, measure user satisfaction, empower village citizens (especially the poor and women), and rate the performance of GPs. This note summarizes the findings, processes, concerns, and lessons learned from the Chhattisgarh pilot.
format	Brief
author	Murty, J.V.R. Agarwal, Sanjay Shah, Parmesh
author_facet	Murty, J.V.R. Agarwal, Sanjay Shah, Parmesh
author_sort	Murty, J.V.R.
title	Chhattisgarh, India : Performance Rating of Gram Panchayats through Community Score Cards
title_short	Chhattisgarh, India : Performance Rating of Gram Panchayats through Community Score Cards
title_full	Chhattisgarh, India : Performance Rating of Gram Panchayats through Community Score Cards
title_fullStr	Chhattisgarh, India : Performance Rating of Gram Panchayats through Community Score Cards
title_full_unstemmed	Chhattisgarh, India : Performance Rating of Gram Panchayats through Community Score Cards
title_sort	chhattisgarh, india : performance rating of gram panchayats through community score cards
publisher	World Bank, Washington, DC
publishDate	2016
url	http://hdl.handle.net/10986/25022
_version_	1610781999709028352

Chhattisgarh, India : Performance Rating of Gram Panchayats through Community Score Cards

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