Revisited the measurement strategy of public sectors performance using fitted management

There are no organization of public sector in developing countries can afford to reduce and eliminate the waste resources by an effectively way, especially when the centrally regulated of public service policy is a hindrance to effective delivery of public services in modern globally competitive com...

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Main Author:	Kavitha A/P Nardarajan
Other Authors:	Haeryip Sihombing
Format:	Journal
Published:	Journal of Human Capital Development, Universiti Teknikal Malaysia Melaka 2012
Subjects:	Education & educational research
Online Access:	http://www.myjurnal.my/public/article-view.php?id=71256

id	oai:www.myjurnal.my:71256
recordtype	eprints
spelling	oai:www.myjurnal.my:712562018-09-20T00:00:00Z Revisited the measurement strategy of public sectors performance using fitted management Kavitha A/P Nardarajan Education & educational research There are no organization of public sector in developing countries can afford to reduce and eliminate the waste resources by an effectively way, especially when the centrally regulated of public service policy is a hindrance to effective delivery of public services in modern globally competitive competitions. Based on this reason, new approaches to making large and complex bureaucratic organizations more responsive to citizens and their needs are required by building on charting the new relationships among officials and the administrators. First, the effectiveness of public should be therefore associated to the policies and programs based on the functions of public services where their roles to become better at achieving what are expected over better service and dignity, as well as to positively affects the workers. Second, the performance related should not be always about the developing of targets, setting measures, and measuring the process but rather to develop the indicators of performance management and understanding the outcome to support the organizational needs. This is means that the measurements of public service organizations need to understand what is required. Based on this background, this paper review the challenges faced by public sector in order to seek for the solutions based on concept integration, implementation, and performance measurement of their business. The proposed conceptual framework is Fitted Management, where the exploration of organization processing capabilities and how to manage it (to be consistent with the globalization) based on the premise of what constitutes a customer value in the public sector by improving the ability of employees and organizations. Journal of Human Capital Development, Universiti Teknikal Malaysia Melaka Haeryip Sihombing 2012-00-00 Journal application/pdf 71256 www.myjurnal.my/filebank/published_article/230028.pdf www.myjurnal.my/public/article-view.php?id=71256
repository_type	Digital Repository
institution_category	Local Institution
institution	MyJournal
building	MyJournal Repository
collection	Online Access
topic	Education & educational research
spellingShingle	Education & educational research Kavitha A/P Nardarajan Revisited the measurement strategy of public sectors performance using fitted management
description	There are no organization of public sector in developing countries can afford to reduce and eliminate the waste resources by an effectively way, especially when the centrally regulated of public service policy is a hindrance to effective delivery of public services in modern globally competitive competitions. Based on this reason, new approaches to making large and complex bureaucratic organizations more responsive to citizens and their needs are required by building on charting the new relationships among officials and the administrators. First, the effectiveness of public should be therefore associated to the policies and programs based on the functions of public services where their roles to become better at achieving what are expected over better service and dignity, as well as to positively affects the workers. Second, the performance related should not be always about the developing of targets, setting measures, and measuring the process but rather to develop the indicators of performance management and understanding the outcome to support the organizational needs. This is means that the measurements of public service organizations need to understand what is required. Based on this background, this paper review the challenges faced by public sector in order to seek for the solutions based on concept integration, implementation, and performance measurement of their business. The proposed conceptual framework is Fitted Management, where the exploration of organization processing capabilities and how to manage it (to be consistent with the globalization) based on the premise of what constitutes a customer value in the public sector by improving the ability of employees and organizations.
author2	Haeryip Sihombing
author_facet	Haeryip Sihombing Kavitha A/P Nardarajan
format	Journal
author	Kavitha A/P Nardarajan
author_sort	Kavitha A/P Nardarajan
title	Revisited the measurement strategy of public sectors performance using fitted management
title_short	Revisited the measurement strategy of public sectors performance using fitted management
title_full	Revisited the measurement strategy of public sectors performance using fitted management
title_fullStr	Revisited the measurement strategy of public sectors performance using fitted management
title_full_unstemmed	Revisited the measurement strategy of public sectors performance using fitted management
title_sort	revisited the measurement strategy of public sectors performance using fitted management
publisher	Journal of Human Capital Development, Universiti Teknikal Malaysia Melaka
publishDate	2012
url	http://www.myjurnal.my/public/article-view.php?id=71256
first_indexed	2018-09-20T10:15:59Z
last_indexed	2018-09-20T10:15:59Z
_version_	1612228726381084672

Revisited the measurement strategy of public sectors performance using fitted management

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