Callers' experiences of contacting a national suicide prevention helpline: report of an online survey

Background: Helplines are a significant phenomenon in the mixed economy of health and social care. Given the often anonymous and fleeting nature of caller contact, it is difficult to obtain data about their impact and how users perceive their value. This paper reports findings from an online survey...

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Bibliographic Details
Main Authors: Coveney, Catherine M., Pollock, Kristian, Armstrong, Sarah, Moore, John
Format: Article
Language:English
Published: Hogrefe 2012
Online Access:http://eprints.nottingham.ac.uk/2752/
http://eprints.nottingham.ac.uk/2752/
http://eprints.nottingham.ac.uk/2752/
http://eprints.nottingham.ac.uk/2752/1/suicide.pdf