Effects of Outsourcing Food and Beverage Functions on Customers' Perceptions of Hotels' Service Quality in Dubai

The focus of this study is the customers’ perceptions of service quality in Dubai Hotel Industry. Dubai is one of the newest and most successful tourist destinations that build and develop itself in days of intense competition and globalization. Every well established International brand in Hospital...

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Bibliographic Details
Main Author: Valeva, Yana Ilieva
Format: Dissertation (University of Nottingham only)
Language:English
Published: 2010
Online Access:http://eprints.nottingham.ac.uk/26225/
http://eprints.nottingham.ac.uk/26225/1/Dissertation_MSc_Tourism_and_Travel_Management__-_Yana_Valeva.pdf