Assessing Consumer Trust in the UK Financial Service Industry: A research based analysis of existing measures and implications for improvement.
Executive Summary Over the past 5 years numerous worldwide financial service scandals have plagued the financial services industry (FSI) leading many to believe that the international banking system could be on the brink of collapse. As such, industry experts, consultants and academics have been in...
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| Format: | Dissertation (University of Nottingham only) |
| Language: | English |
| Published: |
2012
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| Online Access: | http://eprints.nottingham.ac.uk/26200/ http://eprints.nottingham.ac.uk/26200/2/Final_Draft_of_Dissertation.pdf |