The Implementation of Service Guarantees in China Service and Manufacturing Industries

With the development of economy in the world, people would like to spend more money to enjoy their life. In this way, service industry becomes more popular than manufacturing industry. In addition, although the main business of a company is production, it will provide additional services, such as af...

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Bibliographic Details
Main Author: Tang, Lan
Format: Dissertation (University of Nottingham only)
Language:English
Published: 2011
Online Access:http://eprints.nottingham.ac.uk/24973/
http://eprints.nottingham.ac.uk/24973/1/LAN_TANG_eDissertation.pdf