A Study on Best Practice for Account Relationship Managers in Corporate and Commercial Banking
With constant changes in the banking industry and rapid advance in technology and increasing competitiveness, more banks in Malaysia recognised that it could no longer rely on the traditional ways to deliver services to customers. Only through relationship management realignment can banks hope to co...
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| Format: | Dissertation (University of Nottingham only) |
| Language: | English |
| Published: |
2004
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| Online Access: | http://eprints.nottingham.ac.uk/24348/ http://eprints.nottingham.ac.uk/24348/1/CarolLokeYihChiew.pdf |