A Study on Passengers’ Perception of Service Quality Offered At Ibrahim Nasir International Airport, Republic Of Maldives
This research is an analysis of the perception of passengers using Ibrahim Nasir International Airport (INIA), Republic of Maldives, on the quality of service offered to them at the airport. Using the SERVQUAL model and data gathered via an online survey of passengers who had used the international...
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| Format: | Thesis |
| Language: | English |
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2012
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| Online Access: | http://eprints.intimal.edu.my/689/ http://eprints.intimal.edu.my/689/1/84.docx |